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General Questions
What is Allfred?
Allfred is a workflow management tool for creative, advertising, digital, marketing or PR agencies, designed to streamline processes and minimize errors. It prioritizes the needs of creatives by automating proposals, budgeting, and project management while also providing real-time financial and project data. Allfred enables all team members to work seamlessly together on one place from the client's first brief to invoicing.
Who can benefit from Allfred?
Allfred was designed with "creatives in mind" to shift agencies' focus to do more creative work and less on paperwork and numerous Spreadsheets. We understand that for CFOs and managing directors, every decision must be rooted in financial data. That's why our platform offers real-time integrated financial and project data, allowing for better business decisions and increased profitability.
What are the biggest benefits of Allfred for agencies?
Allfred offers a myriad of benefits specifically tailored for agencies of all sizes. By integrating all your agency data into one system, it increases visibility into every aspect of your project, including budgets, resource planning, task and project management, and time-tracking. It also helps keep a tab on financial data, mitigating the risks of underbudgeting or overwork. Moreover, with Allfred, you can automate manual tasks, saving up to 30% of your time and improving reporting by 3 times.
How is Allfred different from other project management tools?
Unlike other general tools, Allfred is uniquely designed to cater to the specific needs of creative agencies of all sizes. It offers comprehensive features for project management, budgeting, time tracking, resource management, billing, and financial performance tracking, all under one dashboard. Its user-friendly interface, customizable features, and integrations make it a powerful tool for agencies.
Pricing, Licensing, and Subscription
How much does Allfred cost?
For pricing details, please visit our Pricing page on our website. We offer various plans to suit different sizes and needs of agencies.
Is there a limit to the number of clients, brands, projects, tasks, or budgets we can create in Allfred?
No, there are no limits at all. You only pay for your employees or external freelancers that use it.
Is there a minimum number of users for a subscription?
The minimum number of users is one user.
How does the licensing work?
Each Allfred license is per user. After purchase, you will receive login credentials for each user, which allows them to access all Allfred’s features based on Users permissions.
Should we pay for freelancers or externs?
Yes, Allfred requires payment for every member with access to the workspace, including freelancers and externs.
Can I try Allfred.io before making a purchase?
Absolutely! You can access a fully-featured trial of Allfred.io for free, and no credit card information is required. For a more detailed understanding, you're welcome to schedule a call with our specialists who will demonstrate how Allfred.io can streamline your agency's processes. Check out the Try for free page.
What types of subscriptions are available?
We offer monthly and annual subscriptions. Our annual subscription comes with a discount, providing even more value for your agency.
How do I know which subscription is right for me?
For an overview of our subscriptions and the features each one offers, please check out the Pricing page on our website. If you need any help determining which is the right fit for you, our dedicated specialists are more than happy to assist. Please book a video call on the Book a demo page.
Is it possible to invite my clients to Allfred.io?
At present, Allfred.io does not provide the functionality for clients to join the platform. However, you can facilitate better communication by sharing details such as Task ID, budget item IDs, or budget codes with them.
Is it necessary to pay for support separately?
No, 24/7 support is included as part of the Allfred license. However, agency workflow consultations are charged separately at a rate of 80 euros/hour, as is onboarding.
What payment methods are accepted?
Currently, you can pay for your license through bank transfers.
How to upgrade Alfred?
Upgrading your Allfred package is easy. If you're already using Allfred, simply contact us, and we will take care of the rest.
What is included in the license?
Allfred license includes a comprehensive set of features that depend on the purchased package. Along with these features, we also offer 24/7 dedicated support to help you navigate any challenges. Additionally, as part of the license, you get access to our knowledge base which includes tutorials to ensure you fully leverage Allfred's capabilities. For more detailed information, please refer to our pricing page on our website.
Do I have to pay for storage on the platform?
Allfred provides unlimited file storage, with a maximum upload limit of 2 GB per file. We also offer integration with SharePoint.
Support and Onboarding
What kind of support do you offer?
We offer 24/7 customer support to all our users. Our team of dedicated professionals is always ready to help you with any issues or queries you may have.
How does the onboarding process work?
We follow a step-by-step approach to onboarding. We initiate the process with an initial meeting to discuss your agency's workflow. Following that, we schedule a workshop tailored to your specific needs. Our team walks you through every feature of Allfred, assisting you in integrating it seamlessly with your existing processes. We also extend support in importing vital data such as client and brand details, contractors, and project information. This systematic approach not only ensures a quicker implementation time but also minimizes management effort, allowing you to focus more on the strategic aspects of your business.
How long does the onboarding process take for the entire team?
The duration of the onboarding process depends on your agency's size and specific requirements. For most of our clients, setting up the workspace and completing the onboarding process takes anywhere from a few days to a few weeks. This includes importing your data, such as client, brand, and contractor details, as well as conducting workshops with your agency's teams.
Access, Roles and permissions
Does the price of each role in Alfredo differ?
No, the price of Allfred does not differ according to the user's role. A single subscription price is paid for every user, regardless of their role. This means that you pay the same price for every member in your agency.
Can I set different permissions for individual roles?
Yes, you can set different permissions for individual roles in the All-in-one agency backbone package. Otherwise, the permissions vary for Users, Project Managers, Team Leaders, and Administrators/CFOs/Managing Directors, providing a customized experience for each role.
Can clients also access Allfred? Is it chargeable?
Currently, Allfred is not designed for client access. However, for better process organization, you can share information like Task ID, budget code, and budget items codes with your clients.
Data information
What information can be imported and exported from the tool?
Allfred allows you to import a variety of information such as clients and brands details, list of contractors, project details, and user data. In terms of export, Allfred offers a plethora of valuable data exports including project effectiveness, work in progress, revenue, cashflow, all financial documents, and payment orders. This ensures you have a comprehensive and up-to-date picture of your agency's operations and financial health.
How is the data secured?
Data security is a top priority at Allfred. Allfred handles data storage with a robust cloud-based system, ensuring your data is securely stored and easily accessible. Moreover, we are committed to maintaining the confidentiality and integrity of your data, so you can trust that your information is in safe hands with Allfred. Discover more about data security here.
Does Allfred provide 2-factor authentication for enhanced security?
Yes, our software offers 2-factor authentication to ensure the security of your data and prevent unauthorized access.