Client Services Coordinator

A Client Services Coordinator in an ad agency, advertising agency, or PR agency is a crucial role responsible for managing client relationships and ensuring the seamless execution of projects. This individual serves as the primary point of contact between the agency and its clients, acting as a liaison to communicate project requirements, timelines, and deliverables.

Client Services Coordinators play a vital role in understanding the specialized needs of clients in the advertising industry and ensuring that those needs are met. They are adept at coordinating with internal teams such as creative, account management, and production to ensure that projects are delivered on time and within budget. Additionally, they are skilled at problem-solving, conflict resolution, and maintaining a high level of customer satisfaction.

In order to excel in this role, Client Services Coordinators require specialized tools to manage client relationships, track project progress, and collaborate with internal teams efficiently. is an all-in-one agency management tool designed to streamline the workflow of client services professionals in the advertising industry. We highly recommend exploring or speaking to one of our consultants to learn more about how it can enhance your client services capabilities.

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Allfred guides your agency’s financial process

Increase project visibility for less overwork and overtime

Improve team collaboration, reduce errors by automating tasks with AI‑powered suggestions and lead your team to higher efficiency and engagement.

  • Integrated project & task management
  • Project communication & attachments
  • AI‑powered assistance reduces errors by up to 80%
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Gain a complete overview of all tasks, both assigned to you and those you’ve delegated

With a clear view of completed tasks and those still in the pipeline, maintaining order and tracking progress becomes effortless.

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Integrated project and finance workflow

Advertising projects go beyond just your agency’s tasks. Integrate all external collaborations and third-party expenses directly into your project workflow.

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